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Southgate Timber
Southgate Timber
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01277 890 783
sales@southgatetimber.co.uk
 
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Delivery Information

At Southgate Timber one of our biggest strengths is our fast and efficient delivery service. Based in Moreton, near Harlow in Essex close to the M25 we cover all the UK mainland. We typically deliver into London and the local area within 3 working days with the majority of orders despatched next working day. We despatch smaller orders via Tufnell’s courier service within two working days and larger orders are despatched on outside hauliers generally within 5 working days.

How we calculate your delivery charge

  • Delivery prices are calculated by post code and weight our website will automatically calculate the cheapest option.
  • Courier charge start at £25.00 + vat for weights up to 15kgs, for every kg over 15kgs add £0.35 + vat
  • Courier surcharges Wales/Cornwall/Scotland +£7.50, Isle of Wight +£15.00 and Scottish Highlands +£25.00 per delivery all exclusive of vat (other location surcharges may apply)
  • Small parcels under 5kg and to fit into a 350mm x 450mm bag charged at £11.00 + vat
  • Timber Treatment deliveries direct to UK mainland £7.50 + vat
  • Lorry deliveries to London and local will be carried out on a 7.5 tonne lorry, longer distance deliveries will be on large rigid or articulated lorries.

What we need from you on Lorry deliveries

  • The driver must have assistance to offload
  • Deliveries are to kerbside only
  • Access must be suitable for lorries
  • Please advise us if you have access issues at you delivery location
  • The drivers will assist but cannot take the timber into your property
  • Please check the delivery ticket is correct and sign to confirm this.

Information on Courier deliveries

  • Please advise us day’s that you will not able in to accept delivery
  • Courier deliveries are generally next day service providing they are ordered and paid for by midday but this cannot be guaranteed.
  • During busy periods lead times may increase to allow for processing and packaging
  • Courier deliveries to area’s such as Scotland, Isle of Wight etc… will be 2 – 3 working days.
  • We cannot offer set times for courier deliveries
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